Privacy Policy

Hartenstein Diamonds is responsible for personal data processed through this storefront.

Privacy questions can be sent to info@hartenstein-diamonds.com.

We collect the information needed to operate the store, including contact details, billing and shipping details, order contents, account information if provided, customer messages, and technical information such as device, browser, and site usage data.

Payment card details are processed by our payment provider and are not stored directly by this storefront.

We use personal data to process orders, provide customer support, prevent fraud, send transactional messages, maintain accounts, improve the storefront, and comply with legal obligations.

Marketing messages are sent only where permitted by law or consent.

We may use service providers for hosting, checkout, payment processing, order storage, email delivery, analytics, and security.

Current technical services may include Cloudflare, Stripe, Neon, and email delivery providers needed to operate the storefront.

The storefront uses essential cookies and local browser storage for cart, checkout, security, locale, account session, wishlist, and recently viewed functionality.

With your consent, we use Google Analytics to understand storefront usage. Analytics cookies are not loaded unless you accept them in the cookie banner.

We keep personal data only as long as needed for orders, support, accounting, legal obligations, and legitimate business purposes.

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection by contacting us.